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Credit card use when you’re in the UK or Europe. |
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Existing credit cards
Contact us
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Credit card enquires: |
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Email |
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Westpac branches |
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Phone 0800 888 111 (24 hours, 7 days a week) |
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from overseas call
+64 9 914 8026 (international toll charges apply) |
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| Credit card refusals in the UK and Europe |
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| Some New Zealand credit cardholders have had their credit card refused overseas because |
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the credit card has a magnetic strip, and/or |
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the credit card is verified by signature |
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| Your credit card should not be refused for either of these reasons. |
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| The UK and Europe use new ‘chip and PIN’ credit cards, however |
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internationally-issued credit cards using a PIN and/or signature should still be accepted |
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the standard credit card payment process still apply |
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ask the merchant to call their local Visa or MasterCard® or American Express® office |
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call us on +64 9 914 8026 to advise us of the incident and provide merchant location details
(international toll charges apply) |
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