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| The Business Online administrator has the highest level of access to all accounts and functions. They manage the Business Online access of other users. |
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| Administrators have default access to all accounts and functions. |
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| The administrator can |
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issue/reset other users’ passwords |
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assign, disable or restrict access to accounts or functions |
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set transaction dollar limits for users |
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view details of other users |
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set up or delete Creator/Viewer users |
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create and authorise transactions for processing |
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| The administrator cannot |
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reset their own password—this can only be done by another administrator or the Business Online Helpdesk |
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add new authorisers or administrators—this can only be done by completing the Making Changes Form |
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| Single/dual administration |
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| You can select a single or dual administration option. Dual administration requires a second administrator to authorise the following changes to user access to Business Online. |
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issue/reset passwords |
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assigning access rights and transaction limits |
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editing users details and access |
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creating new Creator/Viewer users |
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deleting users who have left the company |
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| For companies, NPOs or clubs we strongly recommend that at least one administrator is the account owner. |
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| How many administrators should I have? |
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| You should nominate a minimum of two administrators if your administration rule is single. |
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| You should nominate a minimum of three administrators if your administration rule is dual, to provide coverage during periods of absence/leave. |
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