Four easy steps to joining us here at Westpac
Fill out this form
We only need a few details to get started. If you need a hand or would rather not complete the form, you can always give us a call or pop into a branch
We'll call you back
We'll give you a call back, get your account set up and arrange a time for you to pop into a branch to sign the paperwork.
Pop into a branch
Bring along your ID and details of your automatic payments and direct debits. Our friendly staff will take care of the rest.
We'll arrange the switch with your current bank and text you to let you know when your account is ready to use.
Frequently asked questions
Switching to Westpac is easy. Below are some frequently asked questions and their answers. If the answers to your questions aren't here, we're at the end of the phone on 0800 881 133.Show the FAQ or you can always give us a call on: 0800 881 133
After you have signed the paperwork and had your ID validated at a branch, we'll send the paperwork to our dedicated switching team. We'll do this within 24 hours and send you a text when the request has been sent to your current bank.
It usually takes up to 5 working days for us to receive the information back from them.
Once we get it, we'll set up your direct debits and automatic payments and send you a text to let you know that your account is ready to use.
We'll fill out an employer's letter with you which we can either post to your employer or you can give it to them instead.
If for whatever reason your salary hasn't been paid into your account by the time a bill payment is due, the bill will not be paid.
However, the important thing to remember is that it is your responsibility to ensure that your employer changes your bank account details. If you are having any difficulties just give us a call.
*Free electronic transactions (online, Westpac ATM withdrawals/transfers, eftpos). No monthly account fee if you waive your paper statements. Any transactions made at another bank's ATM will incur an additional $1 charge.
**Terms, conditions, exclusions and eligibility criteria apply to insurance cover. Please see the Platinum Card Insurance policy document. Westpac Overseas Travel, Extended Warranty and Purchase Protection Insurances are arranged by Westpac New Zealand Limited and are underwritten by AIG Insurance New Zealand Limited (“AIG”). Westpac does not guarantee the obligations of, or any products issued by AIG.
Account terms and conditions apply. Disclosure statements under the Financial Advisers Act are available on request and free of charge from a Westpac Financial Adviser.
Westpac's current home loan lending criteria and terms and conditions apply. An establishment charge may apply. A Low Equity Margin may apply.
Westpac’s current credit card lending criteria apply to all applications and transfers. Credit Card Conditions of Use will apply. hotpoints® is a registered trademark of Westpac Banking Corporation. Hotpoints terms and conditions apply.
iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Impulse Saver is a registered trademark of Westpac Banking Corporation.
You can get a copy of the current disclosure statement for Westpac New Zealand Limited and a copy of any applicable investment statement or term sheet for your investment from any Westpac branch in New Zealand free of charge.
Switching at a branch is a piece of cake
Thanks for choosing to switch to Westpac. If you don’t fancy filling out this form, you can always pop into a branch. All you have to do is bring along the following items, it’ll be all done in no time. Click here for a list of acceptable verification documentation.
Remember to bring:
1 x Photo ID
e.g. NZ Drivers License
+ 1 other form of ID
e.g. Marriage certificate
Credit or Debit Card from another bank
+ proof of address
e.g. Bank statement or utility bill
+ copies of any bills you pay by Direct Debit
+ details of your employer’s Payroll contact.