Save on fees

No-one likes fees, so make sure you’re aware of all our transaction and service fees – click here for all the details.
And below are some tips to help you avoid any unwanted surprises.

Avoid failed payment & unarranged overdraft fees

Direct credit your pay

Ask your employer to direct deposit your pay into your account.  You get your money faster, it ensures it is deposited on time ready to pay bills and saves you the time of going to the bank to deposit your money.

Plan when you set up your regular payments

You could set up your automatic payments for the day after payday, this way you’re more likely to have the money available.

Also when using automatic payments, think about choosing the option to have these paid on the day before a non-business day (weekend or public holiday) when you set them up. This reduces the risk of not having enough money available after the weekend.

Set up Salary Splitter 

You can automatically split your salary into different accounts, and keep your savings separate from your spending money. You could set it up so you have one account for all your bills. This will help make sure you have enough to pay direct debits, automatic payments and bill payments each pay period. Please note there is a $5 fee to set up or amend.

Use Bill Payments instead of paying by Direct Debit

You can use our online Bill Payments tool to ensure you have enough money in your account before paying bills. This way you’re in control of when you pay the bill – just make sure you know when bills are due (put a note in your diary) so you don’t forget.

Use Txt Banking

View balances and transfer money between two nominated accounts by txt on your registered mobile, while you’re out and about. See here for more information.

Apply for an overdraft

If you find yourself occasionally going into overdraft by mistake, you could apply for an arranged overdraft. Note there is a set up fee of $25 and a $5 monthly fee, however the $5 fee is less than an unarranged overdraft fee.  Note that lending criteria apply.

Avoid Credit Card Fees

Avoid paying late payment fees as well in addition to interest – make at least the minimum payment each month on your credit card.  Although remember, it is best to pay off the closing balance each month if possible, because if you only make the minimum payment you will have more interest to pay.

Avoid ATM fees

It costs $1 to use another bank's ATM, so try to use just Westpac's ATMs. To find the location of Westpac ATMs click here.

When overseas, try to use ATMs that are part of the Global ATM Alliance. Click here for more details.

Get email and text alerts – they’re free

You can set up text or email alerts to let you know -

  • when planned bill payments or Automatic payments fail – you have a day to transfer the amount needed, so your payment doesn’t fail a second time and you can avoid a dishonour fee

  • when you've missed a loan payment

  • 3 days before a credit card payment is due to avoid late payment fees

You can choose the type of alerts you'd like to receive. To register for text and email alerts you just need to be signed up for online banking. To set up online banking give us a call – 0800 400 600, or pop into a branch.

Use Online Banking

  • it’s free to access and is quick and easy to check balances

  • setting up or amending your automatic payments online is free

  • avoid the cost of posting cheques and use our free online service to pay your bills instead

  • the Westpac One App allows you to use it on your mobile phone when you're out and about 

  • stop paper statements – with an Electronic Account you won’t pay a monthly account maintenance fee if you cancel your paper statements and view them online instead

  • with Phone Banking, only your first 5 calls each month are free, so try to limit these and use online banking where possible instead.

Save money on bank accounts

  • make sure you have the transaction account that’s right for you – to help you choose, take our short quiz, click here.

  • splitting your pay between your accounts using Salary Splitter could reduce the cost of transferring money between your accounts

  • avoid using a savings account as an everyday transaction account to reduce transaction and service fees

  • close unused or forgotten accounts

  • stop paper statements

  • use self service ATMs when in branch

Fee waivers for superannuitants

Monthly account maintenance and transaction fees1 are waived if you have an eligible Westpac transaction account direct credited with your:

  • NZ National Superannuation

  • UK Retirement Pension

  • NZ War Pension

For more information click here

Fee waivers on Youth Accounts

You could save on fees, such as electronic transaction or account maintenance fees on these Youth Accounts1:

  • Electronic Account

  • Online Saver2

  • Online Bonus Saver2

  • Simple Saver

Each child can have up to two Youth Accounts and the fee waiver is valid until they reach 19 years of age, at which point they will begin to be charged fees.
For more information on Youth Accounts, click here

Fee waivers for school leavers and graduates

  • free electronic and manual transactions and no account maintenance charges1 for our Tertiary, Career Starter and Graduate Pacs3

  • range of free electronic and manual transactions for 12 months after you graduate