Crisis

Crisis Cover can help you to get life back on track if you become seriously ill or injured. It’s an optional benefit under Term Cover that pays out part of your Life Cover early.

How Crisis Cover works
  • Could pay out if you become critically ill or injured
  • You can have up to $2 million of cover
  • Renew until you’re 70 with no further health checks
  • You can apply to add Crisis Cover to your Term Cover at any stage up until you're 60.

If you suffer a specified illness or injury, Crisis Cover could pay out part of your Life Cover early as a lump sum. 

You might use these funds to pay off the mortgage, adapt your house or vehicle, or supplement the income of someone looking after you.


Add these other optional benefits

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Income Cover

Can pay a regular income for up to 36 months if you can’t work because of serious illness or injury.

Learn more

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Redundancy/Bankruptcy Cover

Can pay a monthly benefit for up to six months if you’re made involuntarily redundant or bankrupt.

Learn more

To understand how optional benefits can work with Life cover to provide you with great protection, you can compare your Term Cover options now.


More reasons to add Crisis Cover

Flexible premiums

Use our life insurance calculator to see how little it might cost to add Crisis Cover.

No additional health checks

You can choose to keep Crisis Cover in place until you’re 65 years old, no matter what shape your health is in.

You can increase your cover after a special event

No medical information is needed if you want to increase your Crisis Cover within three months of getting married, receiving a pay rise or other defined special events, if you satisfy a few conditions. 


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With our 30-Day Free look if you decide the cover is not for you during the free look period, just notify us and we’ll refund any premiums you’ve paid.


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Important things to know

In most situations , your Crisis Cover will end after you are paid out.

Who can apply for Crisis Cover

Crisis Cover is only available with Life Cover and to New Zealand permanent residents. You can apply for Crisis Cover if you are 18-59 years. 

Crisis Cover is paid out of your Life Cover

If you claim for Crisis Cover, any payment is deducted from your Life Cover.

So if you had Life Cover of $500,000, and the $200,000 of Crisis Cover you had added was paid out, your remaining Life Cover would be $300,000.

In most situations , your Crisis Cover will end after you are paid out. In the event of a less severe heart attack (as defined in the policy document), a partial Crisis Cover payment may be made, allowing you to keep the balance of your Crisis Cover Benefit in place.

What’s covered

If you’re diagnosed with one of the conditions that meet the medical definitions in your policy, Crisis Cover could pay out.

Crisis Cover can cover the following critical conditions:
• Alzheimer’s Disease
• Aplastic Anaemia
• Blindness
• Cancer
• Cardiomyopathy
• Chronic Liver Disease
• Chronic Lung Disease
• Coma
• Coronary Artery Angioplasty – Triple Vessel
• Coronary Artery By-pass Surgery
• Creutzfeldt-Jakob Disease
• Dementia
• Encephalitis
• Heart Attack (Severe)
• Kidney Failure
• Loss of Limbs or Eyes
• Loss of Speech
• Major Head Trauma
• Major Organ Transplant
• Medically Acquired HIV
• Motor Neuron Disease
• Muscular Dystrophy
• Multiple Sclerosis
• Occupationally Acquired HIV
• Open Heart Surgery and Aortic Surgery
• Out of Hospital Cardiac Arrest
• Paralysis
• Parkinson’s Disease
• Pneumonectomies
• Pulmonary Hypertension
• Severe Burns
• Stroke
• Unable to Manage Daily Living Activities
In addition to the critical conditions listed above, if you suffer a Lesser Heart Attack, we may pay a Partial Crisis Cover benefit.

What’s not covered

When you take out your policy we’ll assess your health and any existing medical conditions may be excluded from your cover. We will also not accept a claim under Crisis Cover if:
• You have a major condition diagnosed within 90 days of when your Crisis Cover starts
• You cause an injury or illness to yourself intentionally or via any suicide attempt
• Your condition was caused by the use of alcohol, poisons or unprescribed drugs
• Your condition was caused by you taking part in war, insurrection, riot, illegal acts or criminal offence, or being in the armed services
• Your condition was known or suspected to exist when you applied for your cover
• Your condition doesn’t meet the specified medical definition

Read your policy

You’ll find more details about your cover in your policy document including full definitions of Crisis Cover Critical Conditions, details on exclusions and limits on cover. Do read it carefully, so you fully understand your cover.

See your Westpac Term Cover policy.