Auto Assist

When you take out comprehensive car insurance with us, why not add on optional Westpac Auto Assist? It’s our 24/7 roadside service, there to help you out if your vehicle breaks down, you lose your keys or even get a flat tyre. And it’s just an additional $2.50 a month on top of your policy cost. Plus Auto Assist has a handy app that makes it easy to request a callout should you breakdown.


Help when you need it

To make it easy for you to request a callout should you breakdown; our free Westpac Auto Assist App is available for download from the App Store or Google Play. The App pinpoints your location using your smartphone's GPS, provides status updates and highlights key services in the area meaning all you have to do is wait.  Plus it even has a torch in it for breakdowns at night.

To download the Westpac Auto Assist App - head to the App Store or Google Play.

Here’s what you’ll get with Auto Assist – our car breakdown assistance service:

Benefits of Auto Assist


24/7 service Help is at hand 24 hours a day, 7 days a week for 365 days a year
Cover for your specific vehicle Cover is attached to your vehicle, not the driver – so anyone driving your vehicle can use it
Three call outs per year  
Common services covered We’ll help you jumpstart your vehicle, get access when you’re locked out, change the tyre and other minor roadside repairs
Emergency fuel delivery Delivery of $20 worth of fuel if you run out  (you pay for the fuel)
Vehicle recovery or towing Minor roadside repairs or arranging towage to the nearest AA or MTA approved repairer for more extensive repairs.
Free temporary side glass replacement Where available