Mobile Online Banking

Got a smartphone or iPad with internet access? You could use it to do your online banking when you’re out and about by downloading our new apps, or using our mobile optimised website.

What you can do:

  • check your account balances
  • transfer money between your Westpac accounts
  • view previous activity on your accounts (for past 90 transactions), including your credit card (past 30 days)
  • view upcoming payments (for next 7 days)*
  • pay your existing Online Banking payees
  • make one-time payments to any New Zealand bank account
  • Find Westpac ATM and Branches with our locator tool

Our mobile banking offering is available as an app, and also as a mobile optimised website that you can access through your phone's browser.

You can do many of the same things as regular Online Banking, and we’re adding new functionality all the time.

Plus, it’s every bit as secure as your regular Online Banking account. The Online Guardian Challenge Service and our Online Banking Guarantee apply in exactly the same way.

Note - we have just released a new look design for Apple users.

Download the iOS (Apple) or Android app now

 

What kind of smartphone devices can be used? 

You can use your iPhone version 3 and up, iPod Touch, iPad or Android version 2.2 and up.

What do they look like?

Apple devices running iOS 5 and above, and Android devices running 4.0 (Ice Cream Sandwich) and above will look like this:

App welcome screen       Intuitive new design Add photos to accounts 
welcome screen small new design small  add photos small

On other smartphones, both the app and the mobile optimised website look like this:

App welcome screen Login screen View accounts screen

How it works

Log-in to our secure Westpac New Zealand Mobile Online Banking App and in addition to the features listed above you can:

  • set and monitor savings goals against accounts
  • personalise the look of your account tiles with a pre-loaded image from Westpac or your own photos stored on your iPad
  • switch between tile view and list view
  • reorder the position of your account tiles and list view too
  • share your account number by email helping friends make payments easily to you.

Download the app now:

What does it look like?

Security

This is just the beginning of our Westpac New Zealand Mobile Online Banking services for iPad. We will be adding further features so stay tuned. In the meantime, feel free to let us know what Westpac Online Banking services you want to be able to access on your iPad and we’ll see what we can do.

IMPORTANT: By downloading and completing the setup of Westpac New Zealand's Mobile Online Banking app for iPad you agree to the Westpac New Zealand Mobile Online Banking terms and conditions

Westpac New Zealand’s Mobile Online Banking app is every bit as secure as regular Westpac New Zealand Online Banking. The Online Guardian Challenge Service and our Online Banking Guarantee apply in exactly the same way. Find out more about these security Services

Westpac New Zealand Mobile Online Banking Terms and Conditions

Westpac New Zealand Mobile Online Banking for iPad is part of Westpac Online Banking and as such constitutes an Electronic Banking Service and, in addition to these terms and conditions, is subject to Westpac’s General Terms and Conditions (which include the Electronic Banking Terms and Conditions) and can be obtained at any branch or downloaded as a pdf from www.westpac.co.nz.

There are no additional charges for accessing your Westpac accounts using your mobile device, however your standard account service and transaction fees and charges still apply. Internet data charges and call to us charges may be incurred through your mobile service provider – check with your internet service provider or your mobile service provider for more details.

We recommend you always adhere to manufacturer’s software and support to ensure your mobile devices are covered by the latest software and security updates available from the manufacturer. If you are connecting to Westpac New Zealand Mobile Online Banking via a Wi-Fi network we recommend you use a trusted network.

Westpac New Zealand Mobile Online Banking for iPad is currently available to Westpac New Zealand customers who are registered users of Westpac Online Banking (excluding Business Online Banking) and who download the Westpac New Zealand Mobile Online Banking app for iPad from the App Store. The service is optimised when accessed using a compatible mobile device as detailed on www.westpac.co.nz. We reserve the right to modify or withdraw the service at any time. Access is subject to availability and maintenance.

To the extent permitted by law, Westpac will not be responsible to you for any direct or indirect costs, losses or other liabilities resulting from any failure or delay in providing Westpac New Zealand Mobile Online Banking through any mobile device or any loss of access to Westpac New Zealand Mobile Online Banking or any malfunction of any equipment or system which supports Westpac New Zealand Mobile Online Banking regardless of whether the equipment or system is ours or used by us to provide this Westpac New Zealand Mobile Online Banking service.

 

Our mobile online banking site is currently optimised for use on Andriod and iPhones (iPhone version 3 and up, iPod Touch or Android version 2.2 and up).

How it works

  1. Visit: http://www.westpac.co.nz/mobile using your phone or iPad
  2. Select the "Login to Mobile Banking" option
  3. Enter the same username and password that you use for Online Banking. (If you don't already have Online Banking, get registered first).

HANDY TIP: Save the link as a shortcut to your home screen.

Create a quick link to this mobile optimised website

You can create a quick link so it sits on your home screen.

On your mobile:

  1. Enter the address http://www.westpac.co.nz/mobile into your mobile browser
  2. Add a link to your Home Screen as follows:

For iPhone, iPad or iPod Touch devices:

  • tap the 'arrow' icon on Safari's toolbar, and select "Add to Home Screen"

If you’ve got an Android device:

  • bookmark the page
  • then go back to your home screen and long-press in an empty space to bring up the "Add to Home Screen" menu
  • Select "Shortcuts"
  • Select "Bookmark"
  • Choose http://www.westpac.co.nz/mobile, and it'll now appear as a quick link image on your home screen

Don’t have a device with internet access?

No worries! You can still bank when you’re on the go with your standard mobile phone. Get your balances and transfer money between your accounts with TXT Banking and if you register for TXT alerts, we’ll send you TXTs to help you keep track of your Online Banking activity, bank account and credit card information too. Handy huh?

 

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* To cancel or amend planned future payments displayed in Mobile Banking, customers will need to login to the full Online Banking site.

Westpac Mobile Online Banking Terms and Conditions

1. Westpac Mobile Online Banking is part of Westpac Online Banking and as such constitutes an Electronic Banking Service and is subject to the Electronic Banking Services Terms and Conditions, part of Westpac’s General Terms and Conditions.

2. There are no additional charges for accessing your Westpac accounts using your mobile, however your standard account service and transaction fees and charges still apply. Internet data charges and call to us charges may be incurred through your mobile service provider – check with your internet service provider or your mobile service provider for more details.

3. We recommend you always adhere to manufacturer’s software and support to ensure your mobile devices are covered by the latest software and security updates available from the manufacturer. If you are connecting to Westpac Online Banking via a Wi-Fi network we recommend you use a trusted network.

4. Westpac Mobile Online Banking is currently available to Westpac New Zealand customers who are registered users of Westpac Online Banking (excluding Business Online Banking). The service is optimised when accessed using a compatible mobile phone as detailed on westpac.co.nz. Access is subject to availability and maintenance.

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. iPad is a trademark of Apple Inc. Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.

You can get a copy of the current disclosure statement for Westpac New Zealand Limited and a copy of any applicable term sheet from any Westpac branch in New Zealand free of charge. Any interest rates quoted are subject to change. Any rates quoted are not available to financial institutions. Full details of the terms and conditions are available from any Westpac branch in New Zealand.