Change of address

With Westpac One, you can now submit an online request to change your physical and postal address for a Westpac staff member to action.

  • Change address computer 1
    This service is accessed through ‘Profile’ by selecting ‘Contact details’.
  • Change address computer 2
    If the details displayed are no longer correct, select ‘change’.
  • Change address computer 3
    For your security, you will need to answer one of your Online Guardian Challenge questions before progressing.
  • Change address computer 4
    Once answered correctly, you will be able to enter your new address in the space provided. Once you’re finished click ‘Apply’.
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  • Change address tablet 1
    This service is accessed through ‘Profile’ by selecting ‘Contact details’.
  • Change address tablet 2
    If the details displayed are no longer correct, select ‘change’.
  • Change address tablet 3
    For your security, you will need to answer one of your Online Guardian Challenge questions before progressing.
  • Change address tablet 4
    Once answered correctly, you will be able to enter your new address in the space provided. Once you’re finished click ‘Apply’.
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  • Change address smartphone 1
    This service is accessed through ‘Profile’ by selecting ‘Contact details’.
  • Change address smartphone 2
    If the details displayed are no longer correct, select ‘change’.
  • Change address smartphone 3
    For your security, you will need to answer one of your Online Guardian Challenge questions before progressing.
  • Change address smartphone 4
    Once answered correctly, you will be able to enter your new address in the space provided. Once you’re finished click ‘Apply’.
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  1. Smartphone
  2. Tablet
  3. Computer

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