Make an automatic payment

Paying someone has never been easier. Because now, you can do it from the one place – regardless of the type of payment you want to make. You can set up, edit, suspend and cancel automatic payments.

Things you can edit online Things you can't edit online
  • Amount
  • Account you want to pay with
  • Start date
  • Who you're paying to (recipient) - including their name
  • Frequency - includes 'repeating', weekends and public holidays
  • Last payment date
  • Payment details - reference, Payee, Payer

If you need to change things that cannot be done online, you will need to cancel the payment and create a new one.

  • Automatic payment computer 0
    From the payments screen, click 'pay or transfer'.
  • Automatic payment computer 1
    Enter your payment details. Click on the calendar icon and select the start date and frequency of your payment (automatic payments only work for payments to NZ recipients).
  • Automatic Payment computer 2
    You can also choose the number of automatic payments to be made and a different payment amount for the final automatic payment.
  • Automatic Payment Computer 3
    Now you can skip, suspend and resume automatic payments already set up in Westpac One… To do this, select the payment you wish to edit, located in ‘Planned payments’.
  • Automatic Payment computer 4
    From here you can edit your automatic payments amount, the account you wish to pay from and the date. Start by selecting the payment you wish to resume, located in 'Planned payment'.
  • Automatic Payment computer 5
    Then pick the action you want to make: edit, suspend, resume or cancel the payment.
    If you want to make changes to who receives the payment, the name, the reference details, frequency or end date you will need to cancel the payment and create a new one.
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  • Automatic payment tablet 0
    From the payments screen, tap 'Make a payment or transfer'.
  • Automatic payment tablet 1
    Enter your payment details. Tap on the calendar icon and select the start date and frequency of your payment (automatic payments only work for payments to NZ recipients).
  • Automatic payment tablet 2
    You can also choose the number of automatic payments to be made and a different payment amount for the final automatic payment.
  • Automatic Payment tablet 3
    Now you can skip, suspend and resume automatic payments that are already set up in Westpac One… To do this, select the payment you wish to edit, located in ‘Planned payments’.
  • Automatic payment tablet 4
    From here you can skip, suspend, or cancel your automatic payment. You can also resume your automatic payments by selecting the payment you wish to resume, located in ‘Planned payments’.
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  • Automatic payment smartphone 0
    From the payments screen, tap 'pay or transfer'.
  • Automatic payment smartphone 1
    Enter your payment details. Click on the calendar icon (automatic payments only work for payments to NZ recipients).
  • Automatic payment smartphone 2
    Then select the start date and the frequency of your automatic payment.
  • Automatic payment smartphone 3
    You can also choose the number of automatic payments to be made and any varying amounts.
  • Automatic Payment smartphone 4
    You can skip, suspend & resume automatic payments that are already set up in Westpac One. To do this, select the payment you wish to edit.
  • Automatic Payment smartphone 5
    From here you can skip, suspend, or cancel your automatic payment. You can also resume your automatic payments.
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  1. Smartphone
  2. Computer

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