Help We've packed in some extra help to get you started. Here you'll find more information about interest browser settings, as well as frequently asked questions so that you can proceed with confidence. Help with your internet browser settings We’ve designed Westpac One® to work on most modem internet browsers. If yours isn’t working as it should, find out if your internet browser or its settings need to be updated. Frequently asked questions We’ve had a go at answering some of the common questions you might have about Westpac One®, our new online banking experience.